Built by blokes who were sick of "near enough"
For people who want the job assessed properly, explained clearly and completed without fuss. Here's who we are and how we work.
Done properly isn't a slogan. It's the whole business plan.
We started Head West after years of seeing the same thing across Perth: air conditioners sized wrong for the room, sloppy rushed installs, and homeowners left chasing tradies who stopped answering the phone the moment the invoice cleared.
Our fix isn't complicated. Keep the same people accountable from first quote to final clean-up. Quote upfront so there are no surprises. Turn up when we said we would. And leave every home tidier than we found it.
Meet the team
No call centre, no handballing to subbies. When you book Head West, these are the people behind the job.
LACHLAN
Managing DirectorOversees the business and sets the standard every job is held to. Accountable from the first quote through to final sign-off.
LUKE
Operations ManagerRuns the show. Straight quotes, tight scheduling, and you're never left chasing an update or an invoice.
MITCH
LicenseeThe man on the tools. Every install neat, every system tested properly, and the place left spotless when he's done.
Three things we won't budge on
Quotes that hold
The price we put in writing is the price on the invoice. If something genuinely changes mid-job, we talk to you before we touch it.
Straight answers
If a repair will outlive a replacement, we'll tell you. If a cheaper unit does the same job, we'll tell you that too.
Respect for your home
Drop sheets down, boots checked, mess gone. An install should be the only evidence we were ever there.
See the difference for yourself
Get a quote from the people doing the work, not a sales team.